Resources for ageing with pets

Pets are a vitally important component of most people’s lives and that shouldn't cease once they enter an aged care setting. The joy that pets bring to residents is undeniable, it is the honesty of the interaction with pets that is most heart-warming.

—Marana Gardens, Southport QLD

Useful Resources

Listings are provided for information only and do not constitute endorsement by CANA. Please contact providers directly to confirm their services, coverage and suitability. For veterinary emergencies, contact your nearest veterinary hospital.

In-home support for older adults with pets

  • RSPCA NSW Aged Care Program Services to support seniors including temporary foster accommodation, vet treatment, pet grooming and basic pet care in NSW.
  • PAWS for Connection, NSW Connects elderly pet owners with volunteers who assist with dog walking as well as care for cats, birds, rabbits and fish.
  • Cherished Pets, VIC Providing veterinary and community care to people and pets in Victoria.
  • Petcloud Pet care support for seniors, Australia-wide as part of Home Care Packages (HCP) and Commonwealth Home Support Programs (CHSP).

Adoption programmes

Programmes and training

Planning for the care of your Pet

If you need to go into hospital or temporary care - or if you pass away - how can you make sure your pet will be looked after? Planning for your pet in an emergency or change of circumstances can help ensure they continue to receive the care they need.

Pets and Positive Ageing (PAPA)

Download the Petcare Plan

Veterinary care support

Animal Welfare League Queensland Community Vet Clinics

https://www.awlq.org.au/vet-clinics/

Provides accessible, low-cost veterinary services through clinics in Brisbane, the Gold Coast and Ipswich. Eligible pet owners may also receive payment support or direct financial assistance for emergency and life-threatening veterinary care.

Lort Smith (VIC)

https://lortsmith.com/support-services/

Provides discounted veterinary services for eligible concession card holders in Victoria, as well as diagnostic assistance, interest-free loans and compassionate care funding for eligible emergency cases.

Cherished Pets Foundation (VIC)

https://www.cherishedpetcare.com.au/foundation/crisis-care

Provides veterinary social services and case-by-case assistance with veterinary care for vulnerable people and their pets in the Geelong and Bellarine regions of Victoria. Crisis support and assistance with veterinary bills are generally accessed through a case manager or healthcare professional.

Pet Medical Crisis

https://petmedicalcrisis.com.au/

Helps pensioners and families experiencing financial hardship meet the cost of urgent veterinary care for pets in crisis, primarily in Victoria.

PetSafetyNet

https://petsafetynet.com.au/

Helps eligible pet owners experiencing financial hardship access free veterinary telehealth and a limited range of subsidised urgent or essential treatments in selected areas of the Hunter, Central Coast and Mid North Coast regions of NSW, and throughout Tasmania.

The Stay Foundation

https://www.thestayfoundation.org/

Supports vulnerable people and families with pet food and supplies, access to essential preventive pet care and emergency pet boarding in the Hunter and Central Coast regions of NSW.

Pets Of The Homeless

https://www.petsofthehomeless.org.au/how-we-help/vet-care

Helps eligible Victorians experiencing financial hardship access subsidised or fully funded veterinary care, including routine treatment, diagnostics, dental care and urgent surgery. Access requires a referral from a support worker or community service organisation.

Pets in the Park

https://www.petsinthepark.org.au/

Provides free veterinary care for pets belonging to people experiencing homelessness or at risk of homelessness through volunteer-run clinics across Australia. Access requires a referral from a community service caseworker or support worker.

Safe Pets Safe Families Vet Crisis Fund (SA)

https://safepetssafefamilies.org.au/vet-crisis-fund/

Provides pre-approved assistance to individuals and families experiencing financial hardship so their pets can receive urgent veterinary care through approved partner clinics in South Australia.

ACT Pet Crisis Support

https://www.actpetcrisis.com/

Provides vulnerable and low-income pet owners with access to essential veterinary care through the Tiny Vet Clinic and financial assistance for urgent or life-threatening treatment through local veterinary clinics. Services are available in the ACT and surrounding region, including Queanbeyan.

Perth Vet Bill Assistance

https://www.perthvetbillassistance.com/

Helps owners experiencing severe financial hardship across Western Australia meet the cost of urgent treatment for sick or injured pets after other funding and payment options have been exhausted.

Pet loss and grief support

Pets and People

https://petsandpeople.com.au/

Connects pet owners with qualified pet loss counsellors and provides information and resources about grief following the loss of a companion animal. Counselling fees apply and vary between providers.

Rest Your Paws

https://restyourpaws.com.au/pet-loss/

Provides telephone and online grief counselling, a pet loss support community and resources covering anticipatory grief, terminal illness and the loss of a pet

Love, Baxter (International / online)

https://lovebaxter.com/

Provides free online information about senior pet care, end-of-life planning, anticipatory grief and pet loss, as well as a directory of grief and end-of-life professionals.

Griefline

https://griefline.org.au/resources/losing-a-pet/

Provides free telephone support, online forums and information to help people understand and cope with grief following the death of a pet.

NALAG (National Association for Loss and Grief) Grief Support

https://nalag.org.au/pet-loss/

Provides free telephone and online grief support, together with information about pet loss. Face-to-face support is also available in selected NSW locations.

Pause for Paws (National/online)

https://www.pauseforpaws.com.au/free-resources

Provides free, evidence-based pet loss resources, guided exercises and information, with additional self-guided and one-to-one support available.

Kids Helpline

https://www.kidshelpline.com.au/parents/issues/supporting-child-through-grief-and-loss

Provides guidance for parents supporting children through grief, including the death of a family pet. Children and young people can also access free, confidential counselling by phone or webchat.

Mobile vets

New South Wales

  • Pet Doc (02) 9823 4556 (western Sydney)
  • Ashburner Veterinary Homecall Service, Manly M: 0417 216 820
  • Newcastle Mobile 02 4969 8200

Queensland

  • Dr Jo Squire Mobile Vet Cairns
    Phone: 0408 779 820 E-mail: josquirevet@gmail.com
  • Gympie - Family Pet Vet Care Mobile Service 0488 511 119
  • Manly Road Veterinary Hospital, Manly West 07 3396 9733

Victoria

Tasmania

Northern Territory

South Australia

Western Australia

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